At VMC we do not believe that training is simply about teaching people how to press buttons. Instead we strive to make people feel comfortable in front of Videoconferencing systems. We create a relaxed and informal training environment where participants are encouraged to ask questions and where the emphasis is on communication, not technology. The priority is the creation of quality meetings.

We include as much hands-on practice as possible, as this makes the learning more enjoyable and memorable and leaves participants realising how easy it is to run a Video Meeting.

Where possible we go beyond teaching practical skills and inspire participants to motivate their colleagues to Video meet.

VMC trainers have many years experience in course preparation and delivery. In addition they participate in a rigorous training and evaluation programme to ensure they are aware of all current developments within the Videoconferencing industry.

Experienced in Change Management, they also have all of the tools necessary to ensure that clients create a true Video Culture.

VMC's experienced training team would be happy to design and facilitate training sessions that meet your specific needs.

Training is generally conducted over Video. This creates a fully interactive hands-on learning experience because during the session the participants actively communicate with the Trainer over Video - thus consolidating the skills as they are being learnt.

Alternatively onsite training gives participants the benefits of having a trainer in the room to guide them through a live Video Meeting.

VIDEO BRIDGING AND CONFERENCING

As Videoconferencing grows in your organisation, you may well have the need to link multiple sites on occasions as well as providing conferencing services, special events, streaming capabilities and the like. VMC's background in Broadcast, Video and AV give us un-rivalled skills in this area and we would welcome the opportunity to discuss your requirements, whether they are a "one-off" event or if you have a need to provide a service on a regular basis.

CUT COMMS COSTS

VMC's strong purchasing power allows us to provide ISDN and IP services through Tier 1 Telecommunications providers at the highest quality and the lowest cost. VMC's experience proves that low telecommunications charges create high Videoconferencing usage and we also recognise that compromising the quality of the communications service produces a disastrous impact upon Videoconferencing performance and usage.

VMC constantly monitors movements across the entire market and our independence is your guarantee that we always recommend the service provider offering the lowest rate at the highest quality.

MAINTENANCE

VMC is unique in that our Customer Service Centre is staffed full time by qualified help desk personnel who have been through rigorous manufacturer and VMC training programmes to enable them to provide a swift and knowledgeable response to enquiries, ensuring that systems will always work at optimum levels.

. VMC's in-house qualified engineers with accreditations from Cisco, Tandberg, Polycom. Sony, RadVision & Microsoft which enable them to resolve complex and sometimes interdependent faults in a minimum time.

. As accredited partners to the manufacturers, VMC's in-house engineers are then supported by additional resources from the UK and EMEA technical assistance centres when needed.

Where clients need a guaranteed rapid response support and maintenance contract with SLA's VMC also provide next day replacement parts and an engineer on-site capability almost anywhere in the world.

FINANCE AND LEASING

Leasing Videoconferencing equipment allows businesses to match the cash costs of ownership against the cash savings from the travel and other budgets. VMC has partnerships with finance companies who understand the Videoconferencing market and can provide VMC clients with competitive finance lease, operating lease and contract hire options.

INVESTMENT DECISION MAKER (IDM)

VMC has installed 1000's of systems for organisations of every size in every market sector. All of these clients have one important factor in common. They are saving huge sums and they have seen a rapid Return On Investment. VMC has, 'bottled the knowledge' in our unique IDM which clearly demonstrates to anyone contemplating Videoconferencing, the key financial benefits.

The IDM, based on an organisation's existing travel habits (not general examples) indicates the anticipated, ' Pay Back Period, the Net Present Value and the Rate of Return'. The IDM includes the effects of tax and the cost of capital within your organisation and clearly demonstrates how Videoconferencing is not so much a purchase as a wise investment for your organisation.