1. LOW COST SYSTEMS - PURCHASE, RENTAL, LEASE, PER-PER-USE
VMC knows the market inside out. We recognise fair prices and we know the dodgy deals! We provide systems at the very best price and on the best terms.
2. CONSULTANCY
It is vital that you understand why you need Videoconferencing and how to drive it to the heart of your organisation to:
- Cut costs and boost efficiency.
- Minimise your exposure to travel risks, thereby reducing your personal and corporate liability to legal proceedings and even criminal prosecution.
- Reduce travel in order to adhere to the Work/Time Directive and avoid Insurance invalidation.
- Improve the effectiveness of your employees by giving them more time as a result of their reduced need to travel.
It's a fact that 80% of what we perceive is through what we see and not what we hear - visual communications is therefore crucial to your business.
3. TRAINING
Our simple, yet enormously effective, familiarisation programmes ensure that every key individual, not just your IT personnel, understand how to operate your Videoconferencing systems.
4. VIDEO HELP DESK
VMC's Client Service Centre supports our subscribing clients with an experienced team of manufacturer trained Videoconferencing personnel who offer a swift and knowledgeable response to enquiries, thereby ensuring that systems always work at optimum levels of performance.
5. MANAGED SERVICE
VMC provides:
Scheduling and reservations
Call launching - internal and external, multi point and video bridging
Links to audio and web conferencing plus other collaborative applications
Trouble shooting and fault rectification
Maintenance and equipment swap out
Inventory management and preventative maintenance programmes
Special and corporate events
Permanent on-site engineering resources and engineering call-out service
6. FACE2FACE VIDEO MEETING ROOM NETWORK
Over 300 low cost, high quality, public access Video Meeting Rooms across the UK linking to 1000's worldwide.
7. VIDEO AUDIT
VMC's unique VA will identify the core issues, provide appropriate solutions and accelerate Videoconferencing usage throughout the client's organisation.
COMPRISING:
- Systems Review
- A usage analysis
- An infrastructure review
8. VIDEO INTEGRATION PROGRAMME
VMC's Video Integration Programme is designed to ensure that Videoconferencing is embraced, adopted and fully utilised, by providing user and technical training, support collateral, change management, Video Help Desk and access to VMC's unique worldwide network of Video Meeting Rooms - face2face.
9. VIDEO ACCELERATION PROGRAMME
VMC's Video Acceleration Programme is a unique range of bespoke collateral, incentive schemes, rewards and events which ensure that Videoconferencing is driven to the very heart of the organisation.
10. CHANGE MANAGEMENT
The creation of new work practices to embrace Videoconferencing and ensure that a Video culture is created within the very heart of your organisation.
11. CUT COMMS COSTS
VMC's strong purchasing power allows us to provide ISDN and IP services through Teir 1 Telecommunications providers at the highest quality and the lowest cost. VMC's experience proves that low telecommunications charges create high Videoconferencing usage and we also recognise that compromising the quality of the communications service produces a disastrous impact upon Videoconferencing performance and usage.
VMC constantly monitors movements across the entire market and our independence is your guarantee that we always recommend the service provider offering the lowest rate at the highest quality.
12. VIDEO BRIDGING, WEB AND AUDIO CONFERENCING
Don't be constrained by the systems you have, as VMC's services can extend the reach and capability of your existing products. As Videoconferencing grows in your organisation, you may well have the need to link multiple sites on occasions as well as providing conferencing services, special events, streaming capabilities and the like. VMC's background in Broadcast, Video and AV gives us unrivalled skills in this area and we would welcome the opportunity to discuss your requirements, whether they are a "one-off" event or if you have a need to provide a service on a regular basis.
13. VIDEO BROADCASTING
VMC provides creative and production services for organisations wishing to create their own bespoke business television capability.
14. SUPPORT & MAINTENANCE
VMC is unique in that our Customer Service Centre is staffed full time by qualified help desk personnel who have been through rigorous manufacturer and VMC training programmes to enable them to provide a swift and knowledgeable response to enquiries, ensuring that systems will always work at optimum levels. The Client Services Team are also backed by:
VMC's in-house qualified engineers with accreditations from Cisco, Tandberg, Polycom. Sony, RadVision & Microsoft which enable them to resolve complex and sometimes interdependent faults in a minimum time.
As accredited partners to the manufacturers, VMC's in-house engineers are then supported by additional resources from the UK and EMEA technical assistance centres when needed.
Where clients need a guaranteed rapid response support and maintenance contract with SLA's VMC also provide next day replacement parts and an engineer on-site capability almost anywhere in the world.
15. FINANCE & LEASING
Leasing Videoconferencing equipment allows businesses to match the cash costs of ownership against the cash savings from the travel and other budgets. VMC has partnerships with finance companies who understand the Videoconferencing market and can provide VMC clients with competitive finance lease, operating lease and contract hire options.
